Privacy Policy

Last updated: July 28, 2025

At Custom Udon, your privacy isn’t just important to us—it’s non-negotiable. We want you to feel safe and comfortable while shopping, browsing, or just drooling over our deliciously fun creations at https://custom-udon.com.

Here’s how we handle your data:

1. What We Collect (And Why)

When you visit our site, place an order, or sign up for updates, we may collect:

  • Name & Contact Info (for orders, customer service, or newsletter purposes)

  • Shipping & Billing Details

  • Payment Information (securely processed via Stripe, PayPal, or other trusted providers—we don’t store card info)

  • Browsing Behavior (through cookies and analytics tools to help us make the site better)

We only collect what we need—and we never sell your data. Ever.

2. Cookies 🍪

Yes, we use cookies. Not the chewy kind (sadly), but the ones that help us:

  • Save your cart

  • Remember preferences

  • Understand how people use our site

You can disable cookies via your browser settings, but it may affect your experience (and possibly make the udon sad).

3. How We Use Your Info

  • To process your order

  • To send updates about your delivery

  • To offer occasional promotions or product launches (you can unsubscribe anytime)

  • To improve our website and services

4. Third-Party Services

We work with third-party providers like Shopify, Google Analytics, Facebook Pixel, and others to run our store efficiently. These services may access certain data, but only to help us deliver a better experience.

5. Your Rights

You can ask us to:

  • Access the info we have about you

  • Correct or update it

  • Delete it entirely (unless we’re legally required to keep it)

Just email us at [email protected], and we’ll take care of it.

6. Policy Updates

We may update this page from time to time, especially if privacy laws change or we tweak our practices. We’ll always note the “Last Updated” date.